To help streamline your workflow and filter out any unnecessary noise; Resolve allows you to customize your notifications. 

TABLE OF CONTENTS

  • How to get to notification settings
  • App vs Email Notifications
  • Email Frequency Settings
  • Comment Mentions Configuration
  • Project State Notification Configuration
  • Findings Published Notification Configuration
  • Unsubscribe or Subscribe to Project Notifications


How to get to notification settings

  1. Click on your name in the bottom left hand corner and select Notification Settings.
  2. Click on the notifications icon in the top left corner and then select “View All Notifications”. Once on the Notifications page select the gear icon in the top right.


App vs Email Notifications

You can opt in to receive App Notifications, Email Notifications, or both. This can be done by simply clicking on the toggle button.


Email Frequency Settings

For all notification items, you have the ability to determine the frequency of the email notifications. By clicking on the gear at the end of the row you can access these settings.

Once clicked you will be presented with a pop up that has a drop down for Email Frequency. If you select All Emails, you will receive all emails immediately when the notifications is received. If you select Email Digest, you will receive one email every day at 4 AM CST. This email will combine all the notifications you’ve set to Email Digest into one email. For example:


Comment Mentions Configuration

Trying to reach a specific person? No problem! Resolve supports comment mentions. Simply type "@" and the first few letters of the person you would like to tag and select them from the drop down. 

If you'd like to only receive notifications when someone mentions you, you can customize that by clicking on the gear icon and selecting "Only receive notifications when mentioned".


Project State Notification Configuration

You can also configure additional settings for the Project State notification. When clicking on the gear icon, you will be presented with a list of all the available project states. You may select which ones you’d like to receive notifications for and which ones you’d rather not.


Findings Published Notification Configuration

You can also configure additional settings for the Findings Published notification. When clicking on the gear icon, you will be presented with a list of all the available finding severities. You may select which ones you’d like to receive notifications for and which ones you’d rather not.


Unsubscribe or Subscribe to Individual Projects

You have the ability to unsubscribe from ALL notifications from a project or subscribe to ALL notifications. To unsubscribe or subscribe to a project you can visit the project overview page and click on the three dot menu in the upper right and select either Subscribe or Unsubscribe.