Resolve integrates with ServiceNow to import asset data and export finding information.
The ServiceNow integration supports these actions:
- Asset import — Resolve imports current and new assets from ServiceNow CMDB to the specified business unit, site, and zone.
- Finding export — Resolve exports finding data to ServiceNow for ticket tracking. Findings must be imported or published to Track in order to be pushed to ServiceNow.
Configure connection, authentication, and other settings for a ServiceNow integration.
Before you begin: Make sure you have the Resolve IDs of the business unit, site, and zone to import assets to. For more information, see Retrieve Resolve IDs.