Resolve supports using Google or Twilio for multi-factor authentication. Only one method can be used at a time.

1. From the top menu, select Administration > Authentication.
2. Click the Multi-factor configuration tab.
3. (Optional) Use the Require multi-factor authentication toggle to specify if multi-factor authentication is required.
4. (Optional) Exempt IP addresses from requiring multi-factor authentication, such as IP addresses belonging to an internal or secure network.
   1. Enable the Exempt IP addresses from multi-factor authentication toggle.
   2. In the Exempted IP Addresses field, enter the IP addresses separated by commas.
   3. (Optional) Click Validate IP addresses.
5. Select the authentication method.
   • Google — Click Google.
   • Twilio
     1. Click Twilio.
     2. Enter the message initiator, token, and SID.
     3. Close the Twilio Authentication Details window.
6. Click Save.